Inside Track Library
1 – 18 of 450 results
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Responsible AI: Why it matters and how we’re infusing it into our internal AI projects at Microsoft
Like the computer itself and electricity before it, AI is a transformational technology. It’s providing never-before-seen opportunities to reimagine productivity, address major social challenges, and democratize access to technology and knowledge. As AI reshapes how we work and live, it…
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Ten tips to unlock Microsoft 365 Copilot for your engineers
Savvy engineers are always on the lookout for ways to enhance their productivity and improve their collaboration. The introduction of Microsoft 365 Copilot has brought about a significant transformation in the way our engineers work here at Microsoft. Tools like…
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From pain to perfection: How our Microsoft Elite employees enhance your experience with our products
For 10 years, a selection of our top, most industrious employees have been getting early access to our products so they can find and help us fix problems before we ship them to you. This year is the 10-year anniversary…
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Unlocking the value of Microsoft 365 Copilot at Microsoft
In Microsoft Digital, the organization’s IT department, we get to share our internal learnings deploying and using Microsoft 365 Copilot at Microsoft with many enterprise customers. During in-person briefings, I often remind customers that Copilot is still quite new, and…
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Enhancing Microsoft network reliability with AIOps and Network Infrastructure Copilot
In today’s rapidly evolving technology landscape, maintaining network reliability is paramount. Our team in Microsoft Digital, the company’s IT organization, keeps the company connected and maintains foundational network services for all our employees and guests. With an environment comprising 64,000…
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Mapping our migration from the Windows 10 version of OneNote to the Desktop app
Microsoft OneNote is a tool used every day by millions of people, from school teachers to boardroom executives, to keep their professional lives orderly. In October 2025 some of those lives could become a little more chaotic when Microsoft ends…
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Transforming our approach to patch management at Microsoft
Computer security updates, commonly referred to as “patches,” are a crucial aspect of the IT operations of every large organization today. As a global software company with more than 230,000 employees worldwide, we at Microsoft are no different. Like most…
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Riding the wave of agents washing over Microsoft with good governance
Agentic extensibility is expanding the frontier of enterprise AI. By creating agents that surface knowledge, take actions, and even reinvent workflows, people can personalize AI’s power like never before. But how do you move into the agentic future without putting…
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Enabling real-time multi-employee collaboration at Microsoft with Copilot Pages
Copilot Pages is a dynamic, persistent canvas in Microsoft 365 Copilot Chat designed for multiplayer collaboration. With Pages, you can turn Copilot responses into durable insights with a side-by-side page that you can edit and, when you’re ready, share with…
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Deploying Microsoft Places at Microsoft with our works councils
Our strong partnership with our works councils has led to the successful deployment of many Microsoft 365 Copilot applications, including one of the latest, Microsoft Places. Places is a workplace scheduling tool that uses AI to make scheduling in-person meetings…
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Breaking language barriers: Our journey to perfect Microsoft 365 Copilot localization
We in Microsoft Digital, the company’s IT organization, are at the forefront of innovation, constantly striving to enhance the experiences of both our employees and external customers. As “Customer Zero,” we are the first to use and test our own…
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Guiding hands: Inside the councils steering AI projects at Microsoft
As one of the first global enterprises to implement Microsoft 365 Copilot and other AI tools at scale, we entered the AI era with a mix of boldness and caution. That meant striving to capture the opportunities of AI fully…
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Empowering flexibility: Our guide for deploying and driving adoption of Microsoft Places
Our guide for deploying and driving adoption of Microsoft Places A how-to guide from Microsoft Digital sharing the lessons we’ve learned implementing Places to create a more flexible, efficient, and productive workplace. Understanding the impact of flexible work Flexible work…
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Eliminating mundane repetitive tasks with our new Microsoft Teams app
As organizations grow and their projects become more complex, managing workloads becomes more challenging. Employees report that repetitive, mundane tasks take up too much time and energy, saying things like “I’m constantly having to switch gears,” and “I start out…
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Five ways we’re getting more out of Microsoft Teams in the era of AI and Microsoft 365 Copilot
Microsoft Teams has become so integral to the way we work here at Microsoft, it’s hard to believe that this “chat-based workspace” product has existed for less than a decade. The application was first launched in 2017. Today, Teams has…
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Simplifying nonprofit volunteering at Microsoft with Power Automate
This story reflects updated guidance from Microsoft Digital—it was first published in 2024. Power Automate, part of the suite of tools offered by Microsoft Power Platform, is a low-code, cloud-based automation service powered by AI. In the company’s own words,…
